Privacy Policy

Privacy Policy

North Queensland Ensembles Inc., trading as Great Barrier Reef Orchestra (ABN: 73 365 249 138) is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner: https://www.oaic.gov.au/.

What is Personal Information and why do we collect it?

Personal information is information or an opinion that identifies an individual that may include names, home and/or work addresses, email addresses, phone and mobile numbers. This Personal Information is obtained in many ways including, but not limited to, verbal discussions with you, phone or mobile discussions with you, written correspondence by postal mail and/or email, from information submitted by you on this website, from media publications or from other publicly available sources and/or third parties. When you use our website, or donate to us, you consent to our Privacy Policy where we collect your Personal Information for the primary purpose of providing our services to you.

Use of Personal Information

We use this information in a number of ways, including to:

  • send email communications to you
  • respond to requests or enquiries you make
  • share information relevant to the event you are attending
  • send you physical copies of brochures, letters or other communications and updates about ASO activities
  • send you receipts or invoices, as required
  • make adjustments to our website, communications, databases and processes
  • conduct services, promotions, competitions, surveys and other opportunities; and
  • for any other purposes for which you have given permission.

If you decline to provide information where it is required to complete a request, we may not be able to finalise your request, or contact you in the event of a change in status of a performance or activity.

Security of your Personal Information

We implement a variety of security measures to maintain the safety of your personal information where it is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure and is only accessible by authorised persons with access to the system.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing where we will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.

Privacy Policy Updates

We may update and amend this Privacy Policy from time to time to reflect changes in our information practices, with the current iteration reflected by the date at the end of this document.

Privacy Policy Complaints & Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

Postal Address:
Great Barrier Reef Orchestra
P.O. Box 567
TOWNSVILLE  QLD  4810
Telephone: (07) 4722 2789
Email: hello@gbro.org.au

Last updated: 24th July 2026